Newban Boda Services Privacy Notice
1. Introduction
Welcome to Newban Boda.
Newban Boda ("Newban", "we", "our", or "us") is committed to protecting the privacy and security of our customers, riders, partners, and website visitors. This Privacy Notice explains how we collect, use, store, share, and protect your personal information when you use the Newban Boda mobile application, website, and transportation services.
By using Newban Boda services, you consent to the collection and use of information as described in this Privacy Notice.
2. Information We Collect
Personal Information
We may collect:
- Full name
- Telephone number
- Email address
- Date of birth
- National identification details (for riders)
- Profile photograph
- Emergency contact information
Location Information
To provide transportation services, we collect:
- Real-time GPS location
- Pick-up locations
- Drop-off locations
- Route information
Transaction Information
We may collect:
- Ride history
- Booking details
- Payment information
- Service usage records
Device Information
We may collect:
- Device model
- Operating system
- IP address
- App version
- Mobile network information
3. How We Use Your Information
We use information to:
- Provide transportation services
- Match passengers with riders
- Process bookings and payments
- Improve safety and security
- Verify rider identities
- Provide customer support
- Communicate service updates
- Detect fraud and misuse
- Improve our platform and services
4. School Transport Services
For school transportation services, Newban Boda may collect additional information regarding:
- Child identification details
- Authorized guardians
- Emergency contacts
- School information
- Transportation schedules
This information is collected solely for child safety and transportation management purposes.
5. Information Sharing
We may share information with:
- Registered riders assigned to a trip
- Payment service providers
- Emergency responders when necessary
- Government authorities where required by law
- Technology service providers supporting our platform
We do not sell personal information to third parties.
6. Data Security
We implement appropriate technical and organizational measures to protect personal information from:
- Unauthorized access
- Alteration
- Loss
- Misuse
- Disclosure
However, no electronic transmission or storage system can be guaranteed to be 100% secure.
7. Data Retention
We retain information only as long as necessary to:
- Provide services
- Meet legal obligations
- Resolve disputes
- Enforce agreements
8. Your Rights
You may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of information
- Withdraw consent where applicable
- Request a copy of your data
Requests may be submitted through our customer support channels.
9. Children's Privacy
Newban Boda does not knowingly collect personal information directly from children without parental or guardian authorization.
Any child-related information collected through school transportation services is provided by parents, guardians, or authorized institutions and is used solely for transportation management and safety purposes.
10. Changes to This Privacy Notice
We may update this Privacy Notice from time to time. Updated versions will be posted on our website and mobile application.
11. Contact Us
Newban Boda
Email: newbanboda@gmail.com
Website: www.newbanboda.com
Address: P.O.Box 310054 Mbale Uganda (E.A)
Tel: +256772301979
By using Newban Boda services, you acknowledge that you have read and understood this Privacy Notice.